Terms of Service

1. Acceptance of Terms

By accessing or using the website of NEL & SHEY MEDICAL CENTER AND RESEARCH LLC ("Company," "we," "our," or "us"), including https://www.nsmedicalcenter.com/, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website or services.

2. Medical Disclaimer

The information provided on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Use of this website does not create a doctor-patient relationship. Always seek the advice of a qualified healthcare provider regarding any medical condition or treatment.

In case of a medical emergency, call 911 or seek immediate emergency medical assistance.

3. Services Provided

NEL & SHEY MEDICAL CENTER AND RESEARCH LLC provides healthcare-related services including but not limited to:

• Primary care
• Preventive care
• Chronic disease management
• Mental health services
• Family care
• Women's health
• Dental care
• Wellness technologies including Emsculpt Neo, Emtone, and StemWave

Availability of services may vary and is subject to professional evaluation and eligibility.

4. User Responsibilities

By using our website or services, you agree to:

• Provide accurate and truthful information
• Use the website only for lawful purposes
• Not misuse, disrupt, or attempt unauthorized access to our systems

You are responsible for maintaining the confidentiality of any personal information you submit.

5. Electronic Communications & SMS Consent

By submitting your contact information through our website forms, you agree to receive communications from NEL & SHEY MEDICAL CENTER AND RESEARCH LLC via email, phone calls, and SMS messages.

SMS Communications

If you opt in to receive SMS messages:

• You consent to receive text messages related to appointment reminders, service updates, customer care notifications, and account-related alerts.
• Message frequency may vary depending on your engagement with our services.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may reply "HELP" for assistance.
• You may reply "STOP" at any time to opt out.
• After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you re-subscribe.

SMS consent and phone numbers are not sold, shared, or disclosed to third parties for marketing purposes.

6. Privacy

Your use of our website and services is also governed by our Privacy Policy. We do not sell or rent your personal information. We may share your information with trusted service providers, including CRM platforms such as Go High Level and messaging service providers, solely for the purpose of operating and improving our services.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.

8. Data Security

We implement commercially reasonable security measures to protect your information. However, no transmission over the internet can be guaranteed as completely secure.

9. Limitation of Liability

NEL & SHEY MEDICAL CENTER AND RESEARCH LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Your use of the website is at your own risk.

10. Children's Use

Our services may be provided to minors in accordance with applicable laws and with parental or guardian consent when required.

11. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page with a revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State in which NEL & SHEY MEDICAL CENTER AND RESEARCH LLC operates, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us through our website: